Privacy Policy

This Privacy Policy explains how we collect, use and protect the personal information you give us when you create an account, make deposits or use our services. We take your privacy seriously and set out below the types of data we process, how we use it, the technical measures we apply to protect it and the choices available to you.

Types of data we collect

Personal data

When you register an account we collect basic identity and contact details such as your name, date of birth, residential address, email address and phone number. We also collect verification documents where required to confirm identity, residency or payment-method ownership.

Technical data

We log device and connection information including IP address, device identifiers, browser type, operating system and location data where needed to verify eligibility. We also record session data, page views and error reports to maintain and improve our services.

Transactional and activity data

We store payment and transaction records, deposit and withdrawal history, gaming activity and bet placement data, plus any correspondence you send to customer support. These records help us manage accounts, resolve disputes and meet legal obligations.

How we use your information

We use personal data to create and manage your account, process payments, verify identity and prevent fraud. Technical and activity data help us operate the platform, personalise content and detect suspicious activity. Transactional data is retained for record-keeping, customer care and regulatory purposes.

Data protection practices

We apply administrative, technical and organisational safeguards to protect your information. Access to personal data is limited to authorised staff and service providers who need it to perform their duties. Where third parties process data on our behalf we require appropriate contractual and security measures.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, enable secure log-in and analyse usage patterns. Some cookies are essential for account functionality, while others allow us to improve performance and provide personalised content. You can manage cookie preferences through your browser or our settings where available.

User rights

You have rights to access, correct and object to the processing of your personal data subject to applicable law. You may request a copy of the personal information we hold about you, ask for inaccuracies to be corrected or request restriction of processing in certain circumstances.

Access, correction and deletion

If you wish to exercise your rights, contact our support team and we will respond in line with applicable legal requirements. We may retain certain information where required for legal, fraud-prevention or legitimate business purposes, even after account closure.

Information sharing and third parties

We share data with payment processors, identity-verification providers, responsible gaming and fraud prevention services, and with law enforcement or regulatory authorities when required. Third parties operate under contracts that limit use of your data to the purposes we specify.

Privacy policy updates

We may update this policy from time to time to reflect changes in our services or legal obligations. We will publish the revised version on our site and, where appropriate, notify you through your account. Please check this page periodically for the latest information.